Policies, prices, and terms are subject to change or cancellation without notice.
Products made up of multiple components must remain intact until delivered to the dental office or laboratory.
Shipments are F.O.B. Johnson City, Tennessee.
Roydent's obligation and the buyer's sole and exclusive remedy for breach of warranty, express or implied, is limited to a refund of the purchase price or replacement of the product. Roydent shall not be liable for any other damages including incidental and consequential damages.
Return authorization numbers will be valid for a period not to exceed 30 days from the date of issuance. Merchandise received after the expiration of the return authorization number will not be accepted for credit.
Care should be taken in packaging return items to ensure that they will be received in the same condition as the original shipment. Damaged merchandise will not be accepted for return.
All returns should be sent to the following address and shipped in a traceable manner such as UPS, FedEx, etc. Returned products should be shipped prepaid unless otherwise instructed by the Sales/Service department. The return authorization number should be indicated on the outside of the box being returned. Packages returned without a return authorization number on the outside of the box will be returned to sender unopened for our mutual protection.
All returns should be sent to:
Roydent Dental Products
Attn: Return Goods
608 Rolling Hills Drive
Johnson City, TN 37604
After receipt and inspection, all merchandise shipped in accordance with provisions previously stated will be accepted for return on the following basis:
To Order, Call 800-992-7767, or Fax 888-769-3368. Business Hours 8am to 6pm EST.
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